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Anthony's Leather & Shoe Repair

SMS Consent & Opt-In Process

How customers opt in to our SMS notifications

Last updated: June 1, 2026 · Published for messaging-program verification

All SMS consent for Anthony's Leather & Shoe Repair is collected in person, at our storefront, at the time a customer drops off an item for repair. We do not collect SMS consent online, through web forms, through purchased lists, or through any third party. This page documents our opt-in process and provides verifiable evidence of how consent is obtained.

The opt-in process, step by step

  1. The customer brings an item to our counter to be repaired.
  2. A staff member creates a repair ticket in our Point-of-Sale system and asks the customer for a mobile number to send order-status notifications.
  3. The staff member states that the customer will receive automated SMS about their order status (ready-for-pickup notifications), that message frequency is typically 1–2 messages per order, that message and data rates may apply, and that they can reply STOP to opt out at any time.
  4. The customer affirmatively agrees and initials the SMS consent line on the printed claim slip. Staff enter the number only after this agreement.
  5. The opt-in is recorded in our POS as a consent flag (smsOptIn = true) with a timestamp and the staff member who collected it.
  6. The customer keeps a printed claim slip summarizing the SMS program with links to our SMS Terms and Privacy Policy.

Evidence: the consent line on our claim slip

[ Replace with a photo of the printed claim slip ]
Show the consent line/checkbox the customer initials, with the disclosure text (program description, "msg & data rates may apply", "reply STOP to opt out") legible.
Claim slip. The customer initials the SMS consent line shown here before any number is entered. The slip includes the program description and required disclosures.

Evidence: the consent capture in our POS

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Show the opt-in toggle/checkbox staff use to record consent, with the timestamp and staff attribution.
Point-of-Sale. Consent is stored as a flagged record tied to the customer's ticket, with date, time, and the staff member who collected it.

The disclosure our staff give at drop-off

Verbal script

"We'll text you at this number when your item is ready for pickup, from Anthony's Leather & Shoe Repair. You'll usually get one or two messages per order. Message and data rates may apply. You can reply STOP any time to opt out. Is it okay to text you?"

What we send & how to opt out

Messages are 100% transactional — ready-for-pickup notifications and an optional follow-up reminder. No marketing is sent through this program. Customers can opt out at any time by replying STOP, in person, by phone at (949) 548-4053, or by email. Full details are in our SMS Terms & Conditions and Privacy Policy.